Optimizing healthcare pricing strategies: A data-driven approach to enhance margins and customer value

Authors

  • Divanshu Mittal College of Business and Information Systems, Dakota State University MD, South Dakota, USA
  • Meenakshi Mechanical Engineering Department, National Institute of Technology Kurukshetra, Haryana, India
  • Dilbagh Panchal Mechanical Engineering Department, National Institute of Technology Kurukshetra, Haryana, India

DOI:

https://doi.org/10.31181/jdaic10028082025m

Keywords:

healthcare pricing, value-based care, dynamic pricing, machine learning, XGBoost, neural networks, patient value, revenue cycle management

Abstract

The healthcare sector is facing various challenges, such as high costs, misaligned incentives, and a lack of transparency and accountability in services. Traditional pricing models, which are largely static and cost-based, are becoming ineffective, failing to capture the true value of care or adapt to market dynamics, resulting in decreased profitability. This paper addresses a value-based approach by exploring the transition from old pricing systems to a value pricing system using machine learning and data-driven strategies. The focus of this work is to investigate three distinct pricing strategies: traditional static pricing, dynamic pricing, and value-based pricing. Based on field and literature surveys, efforts have been made to generate a dataset that builds a predictive framework for each strategy using machine learning models such as XGBoost, Random Forest, and Neural Networks. This analysis moves beyond abstract theory to create quantifiable models that translate clinical outcomes, operational efficiency, and patient-specific factors into concrete price points. The results demonstrate a clear hierarchy of performance: while dynamic pricing offers a significant margin improvement over static models by aligning prices with anticipated costs, value-based pricing emerges as the superior strategy. It not only yields the highest potential margin but also realigns financial incentives with patient outcomes, rewarding high-quality, efficient care. This paper provides a practical roadmap for healthcare organizations to navigate the complex pricing landscape, enhance financial sustainability, and, most importantly, deliver greater value to the customers they serve.

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Published

28.08.2025

How to Cite

Mittal, D., Meenakshi, & Panchal, D. (2025). Optimizing healthcare pricing strategies: A data-driven approach to enhance margins and customer value. Journal of Decision Analytics and Intelligent Computing, 5(1), 167–184. https://doi.org/10.31181/jdaic10028082025m